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If your computer’s Device Manager is displaying an “unknown PCI device” in its list of installed hardware components, it’s usually caused when Windows cannot recognize the video display or the chipset.
This
can happen if the device’s drivers become corrupt or have been deleted.
Solving this problem involves reinstalling the chipset or graphics display
drivers to see if that works. Use a little detective work to further narrow
down your choices. For example, if you see an “unknown PCI device” listed in
Device Manager, check the category for Display Adapters and see if anything
is listed there. If not, the unknown device could be your graphics adapter.
Did you save all of the installation CDs that came with your computer and
various hardware components you’ve added over the years? If so, you can try
reinstalling the
PCI device driver for the suspected
unrecognized components. But that’s a shot in the dark. Before you start
installing PCI device drivers one by one in an attempt to fix the mysterious
damaged one, consider doing a little investigative work.
This task involves looking at the Windows registry which is extremely risky.
Anytime you even look at the registry, make sure to make a backup first just
to be safe. Once you’ve backed up the registry, you can take a look inside
to see the information stored about each PCI (Peripheral Component
Interconnect) device. Information including Vendor ID, Device ID, Subsystem
ID, and Hardware Revision ID is stored in:
HKEY_LOCAL_MACHINE\CurrentControlSet\ Enum\PCI\VEN_<vendorID>&DEV_<deviceID>&SUBSYS_
<subsystemID>&REV_<hardwarerevisionID>
Each of the words in brackets features a number. For example, <vendorID> is
replaced by the hexadecimal number assigned for that particular vendor. By
browsing the registry in search of an entry that has a class of “unknown”
you can then look at the primary key above it and identify the vendor.
First, go into the Registry Editor by going to the Start Button, clicking
Run, and typing Regedit. Make a backup if you haven’t already. At the very
least, create a System Restore point using System Restore if you have
Windows XP or Vista. Now, find the HKEY_LOCAL_MACHINE\CurrentControlSet\Enum\PCI
VEN key (depending on your operating system the “CurrentControlSet” may be
missing, in which case go directly to HKEY_LOCAL_MACHINE\Enum\PCI\VEN key).
Expand one of the keys to see the subkeys below. Click the subkey and you
should see a list of information such as Class, DeviceDescription, and Mfg.
This data tells you what type of device it is (such as a display adapter), a
description, and the manufacturer.
Continue looking at each entry until you find one that lists “unknown” in
the class field. Now, you’ve found the unknown PCI device. Click the key
directly above it and write down that value because it contains the vendor
codes including: the Vendor ID, Device ID, Subsystem ID, and Hardware
Revision ID. Exit the registry editor.
Now you have a bunch of numbers that make absolutely no sense without
further help. Fortunately, there’s a vast database of PCI information that
you can use to identify your PCI device. Once you know which device you
have, then you can go in search of the required PCI device drivers.
Click here for PCI Drivers database
Click the Vendors by ID link and search for the vendor ID that you just
discovered. Each vendor ID number will have an “0x” in front of it. For
example, if you’ve discovered a vendor ID of 10B7, scroll down to 0x10B7 and
you’ll find out that the vendor is 3Com Corporation. Click the vendor’s link
and then scroll through until you find your Device ID. For example, if your
device ID was 9004, you’ll look for 0x9004 and find out that the mysterious
PCI device is a 3Com Ethernet XL TPO 10Mb Ethernet NIC (3C900 TPO) network
adapter.
Now that you have this information, you can go to the vendor’s website in
search of the appropriate PCI device driver.
Your computer may not recognize a PCI device but the information is there if
you’re willing to dig for it. Anytime you enter the Windows registry, use
great care.

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